Introduction

Woolly Whites Agency is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and tools. By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, phone number, and address provided during registration or inquiries.

• Usage Data: Information about your interaction with our website, including pages viewed, time spent, and navigation patterns.

• Payment Information: Data necessary for processing transactions, such as billing address and payment method.

• Device Information: IP address, browser type, and operating system.

How We Use Your Information

The information we collect is used to:

• Provide, manage, and improve our services.

• Process transactions and send confirmations.

• Communicate with you about your account, inquiries, or service updates.

• Personalise your experience on our website.

• Ensure compliance with legal obligations and our terms of service.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors that assist in processing payments, hosting the website, or providing other essential services.

• Legal Authorities: When required to comply with legal obligations or protect the rights and safety of Woolly Whites or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Data Security

We implement robust security measures to protect your personal information, including encryption, secure servers, and regular system audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.

• Correction: Update or correct inaccurate information.

• Deletion: Request the deletion of your personal data, subject to legal requirements.

• Restriction: Restrict the processing of your data in certain circumstances.

• Data Portability: Receive a copy of your data in a structured, commonly used format.

To exercise your rights, please contact us at sam@woollywhites.com.

Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance your browsing experience.

• Track website performance and analytics.

• Provide personalised content and advertisements.

You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated version date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: sam@woollywhites.com

• Address: Woolly Whites Agency, Christchurch, New Zealand

We are committed to safeguarding your privacy and ensuring a safe and secure experience with Woolly Whites Agency.